Description
This business consistently provides exceptional shopping experiences and has earned a reputation for going above and beyond for its customers. As a retail business, whether a boutique, specialty shop, grocery store, or other storefront, they stand out through friendly and knowledgeable service, quality products, and a welcoming atmosphere. Customers feel valued and well looked after, and they return often and recommend the business to others. NOTE: To qualify for this category, the business must sell products directly to customers through a retail location or online storefront.
Criteria
| Criterion | Weight |
|---|---|
| Tell us about your business and how it fits this category. | 50.0% |
| Describe a time your business went above and beyond for a customer. | 25.0% |
| What do you do in your store or online to make customers want to come back? | 25.0% |